Quality Management

Intriguing Concepts possesses a quality management system that offers a broad range of customizable services.

We are deeply embedded in both the product development and volume production worlds. Due to this, our quality systems are uniquely suited to allow for both. This duality provides both the flexibility needed during your development phases of a program, and the rigidity required as your program moves into production.

We at Intriguing Concepts feel that success can only result by implementing and maintaining a comprehensive Quality Management System that is designed to continually improve our business practice, processes, and performance. We further recognize that failure to meet our customer’s requirements will have unfavorable consequences that may affect our business, our supplier relationships, our employees, and other stakeholders of Intriguing Concepts.

Quality Philosophy:  The management team of Intriguing Concepts believes that quality management determines the level of success of any manufacturing operation and is the engine that drives improvement.

Quality Policy: It is our policy to provide our customers with the commitment to achieve a quality product to meet the required quantity and service delivered on-time with the goal of creating a great experience for our customer’s.

Advanced Quality Planning (APQP): By instituting checks and balances early in the process, your team at Intriguing Concepts starts your project off with a quality plan designed for success.  From feasibility reviews to cross-functional project launch meetings, we believe that the Advanced Quality Planning activity provides for the critical elements required to achieve successful project outcomes.

Flexible Inspection Capabilities: Intriguing Concepts provides you with a flexible, wide range, of inspection services to satisfy your project requirements:

  • Initial inspections
  • Lot traceability
  • Capability studies
  • Design of Experiments (DOE)
  • First Article Inspection (FAI)
  • Process Verification and Validation: (IQ, OQ, PQ)

Quality Assurance Methods and Testing: Our Quality Team members are qualified in performing and providing the following:

  • Geometric Dimensioning and Tolerancing (GD&T)
  • Process Flow Diagramming
  • Control Plan Methodology
  • Failure Mode and Effects Analysis (FMEA)
  • 8D Corrective Action / Preventive Action (CAPA)
  • Mistake Proofing (Poka-Yoke)
  • Statistical Process Control (SPC)
  • Measurement Systems Analysis (MSA)